What we do
WorldNet Technology Solutions’s value-added services are specifically designed to provide the best IT and Unified Communications Solutions for your business. Needs analysis, solution design, vendor selection, project management, and cleanup are just a few examples of our service offerings and unlimited support.
As a precursor to solution design, Worldnet’s team conducts a Needs Analysis to identify your organization’s unique communications requirements and maintain a strong, strategic business focus.
Key aspects of the needs analysis include:
- An assessment of your current systems
- Review of any billing, contracts or liceneses
- Analysis of future IT and communication needs
Solution design is a crucial step for ensuring that your current and future communication needs are accommodated efficiently and cost-effectively. As leaders in the industry, we provide the most cutting-edge solutions available to save you money, meet your needs, and adapt to changing requirements.
We help you select the best vendors for services and equipment. We have wide and in-depth industry knowledge and access to all types of vendors, including conventional ISP and telephony carriers, unified communication service providers, and various cloud-based solutions.
Sourcing / Procurement
Worldnet handles all sourcing and procurement on your behalf. We compare bids, prepare recommendations, and collaborate with you on the final selection. Selection criteria include:
- Track record
Once you have selected the vendor of your choice, we provide assistance in the preparation of contracts to ensure that your interests are fully protected.
Implementation / Project Management
We appoint a project manager responsible for managing implementation of the chosen solutions in conjunction with your IT staff. The project manager acts as a liaison with the vendors to ensure satisfactory completion, effective cost control, and successful project timelines.
Post Implementation Cleanup
Once implementation is complete, our team follows through with a post implementation cleanup exercise. We review and manage snag lists, verify data conversion issues, and identify and resolve any other ongoing problems.
Ongoing Customer Support
We provide unlimited customer support to resolve any challenges that arise such as billing issues, system alterations, and support tickets. Your dedicated account manager also ensures that any service difficulties are quickly sorted out.
We at WorldNet Technology Solutions pride ourselves on providing seamless value-added provider service. We work with you to choose and implement the right solution and always offer superior, ongoing customer support.
To learn more about how we can help revitalize your IT and communication services, give us a call at 949-465-0333 x1628 or email firstname.lastname@example.org.